Technician working under a vehicle on a lift in a service bay

F&I Products

Vehicle Service Contracts

The service contract is the anchor of the menu. It carries the most value for the customer, the most profit for the store, and the most risk when it's presented badly. We set up coverage that fits your inventory and your customers, then coach the presentation until every manager can do it the same way.

What it does for the store

  • The largest single contributor to per-vehicle back-end gross.
  • Repair work directed back to your service department.
  • The product that makes dealer participation worth doing.

How Kairos coaches it on the desk

We don't hand you a rate card and leave. Our F&I team is in the store weekly, coaching each manager on live deals: where this product sits on the menu, how to present it honestly, how to handle the objection, and how to keep the deal jacket clean. Product knowledge, menu flow, and compliance are trained together because that's how they work on a Saturday.

Where it fits

This product is one piece of the F&I Performance program, and the profit it generates can flow into Dealer Participation, reinsurance and profit programs the dealer owns.

Want to assess your dealership first?

Rate twenty statements and see where your store is strongest across Purpose, People, Playbooks, and Performance.