F&I Management Training for Auto Dealerships
Kairos Performance Group is an F&I management training and agency partner for franchise and independent dealerships. We train finance & insurance managers in the store: compliance, menu selling, product knowledge, lender placement, and the process that grows per-vehicle revenue without burning trust with customers.
Talk through your F&I deskHow we coach
Weekly one-on-one coaching on live deals.
F&I does not improve in a seminar. It improves in weekly one-on-one coaching, deal by deal, until the process is habit.
Weekly one-on-one coaching
Weekly one-on-one coaching with each F&I manager on live deals. Real deal jackets, real numbers, real correction.
In-store desk coaching
We work the desk beside your team on live deals, then debrief in the weekly one-on-one so the fix sticks.
Ongoing support
Deal reviews, remote coaching, and the Kairos LMS so your managers keep sharpening between visits.
What we train
The F&I program, module by module.
Compliance-First Process
Menu flow and disclosures built on the Red Flags Rule, Reg Z/B, and honest presentation, so deals close clean.
Clean deal jacketsMenu Presentation
A structured menu the customer can follow, and the F&I manager can repeat.
Repeatable processProduct Knowledge
VSC, GAP, tire and wheel, key replacement, appearance, and ancillary products, positioned honestly.
Honest product talkPVR Growth
Menu, objections, and lender placement that lift per-vehicle revenue without burning the customer.
Higher PVR, lower chargebacksManager Development
Weekly one-on-one coaching for new and emerging F&I managers, from desk mechanics to leadership, recruiting, and retention.
Weekly one-on-one coachingField coaching is backed by the Kairos LMS (100+ leadership and operating-system videos).
See how we train compliance →Outcomes
What changes inside the store.
We don't sell theory. Every engagement is measured by what shows up in the deal jacket and on the financial statement.
- Higher PVR with lower chargebacks
- Faster, cleaner deal flow
- Compliant, defensible processes
- Stronger lender relationships
- F&I managers who stay - and grow
- Dealer principals who get their time back
FAQ
F&I management training questions.
What does an F&I management training program cover?
Our F&I management training covers compliance (Red Flags Rule, Reg Z and Reg B, disclosure), menu presentation, product knowledge across VSC, GAP, tire and wheel, key replacement and appearance, lender placement, objection handling, and the daily reporting that keeps per-vehicle revenue moving.
How is Kairos different from a traditional F&I agency?
Most agencies lead with products. Kairos Performance Group leads with training and accountability. We work in the store with your finance managers and leadership, then use Overdrive - Your Dealership Operating System to keep the process running after we leave.
Do you help F&I managers prepare for AFIP certification?
Yes. We prepare finance managers for AFIP certification by building the federal and state compliance knowledge into everyday deal process, so the certification reflects how your team actually works.
Is training on site or remote?
Both. Engagements typically combine in-store F&I training and deal reviews with ongoing remote coaching, video modules, and leadership planning sessions.
How quickly do dealerships see results?
Most stores see measurable movement in per-vehicle revenue, product penetration, and deal turnaround within the first 60 to 90 days, because the work is measured in the deal jacket and on the financial statement.
Looking for the leadership side of the business? See Overdrive - Your Dealership Operating System for dealership management.
What Others Are Saying
“Working with the Kairos team has been a game-changer for our dealership group. Ryan and his team brought clarity, structure, and accountability through the Overdrive OS framework. We’ve seen measurable improvements in team performance, employee retention, and overall dealership profitability. If you’re a dealer principal serious about scaling your business and building a high-performing leadership team, Kairos is the real deal.”
