Kairos Performance Group
Better Leaders.Better Operations.Better Profit.
Leadership development, Overdrive™, our dealer operating system, and in-store F&I performance coaching. Working together to improve your store.
F&I isn't the problem. It's the scoreboard.
When F&I numbers slip, the cause is usually upstream: leaders stretched thin, a process nobody owns, managers who turn over before the training sticks. Most dealers don't know how much the F&I office is leaving on the table until someone who has run a desk walks in and shows them. Kairos coaches the desk every week and builds the store behind it.
One Kairos partnership
Three pillars. One stronger dealership.
Stronger leaders, a disciplined operating system, and a sharper F&I office, working together across your dealership.
Better Leaders
Leadership Development
Develop the people who lead the store through coaching on time and focus, delegation, communication, and developing the team around them.
- Time, energy, and focus
- Delegation and accountability
- Difficult conversations
- Coaching the team
Better Operations
Overdrive
The operating system for your dealership. It brings structure to how the store runs through clear priorities, accountability, scorecards, playbooks, and a consistent execution rhythm.
- Clear priorities
- Scorecards
- Playbooks and tools
- Execution rhythm
Better Profit
F&I Performance
Improve the finance department's process, team capability, and financial performance through hands-on coaching tied to live dealership work.
- Live deal reviews
- Compliance-first process
- Manager development
- Weekly in-store support
What Others Are Saying
“Ryan and his team brought clarity, structure, and accountability through the Overdrive framework. We’ve seen measurable improvements in team performance, employee retention, and overall dealership profitability…”
Reported client outcomes
Anonymized dealership results. Individual results vary.
Then keep more of what the desk earns.
The products your store sells every day can build a second business you own: a reinsurance company that keeps the underwriting profit in your hands. Kairos sets up the structure and coaches the desk that feeds it.
The partnership
How Kairos Works
We're in your store, not just on a call. Quarterly leadership sessions set the priorities, weekly in-store F&I coaching keeps the work moving, and Overdrive™, our dealer operating system, holds it all to one rhythm.
- 01
Quarterly clarity
Leadership sessions clarify priorities, ownership, scorecards, and the obstacles the team needs to solve next.
- 02
Weekly reinforcement
Weekly in-store F&I training and coaching on live dealership work reinforces the process, develops managers, and keeps commitments visible.
- 03
Daily execution
Leaders and managers use the priorities, playbooks, and measures in the work of running the store.
Our Story
Different Paths. One Shared Problem.
Ryan spent 15 years building and running an IT company before discovering the power of a true operating system. That journey led from EOS® to developing Overdrive specifically for dealerships. That's where he met Rob.
Rob was already inside dealerships every week, helping teams improve performance from the ground up. Ryan was helping owners and leadership teams create clarity, accountability, and stronger leadership.
Together they realized the combination worked better than either approach alone: strategy plus weekly reinforcement.
That partnership became Kairos, built to help dealers build stronger leaders, smarter operations, and more profitable dealerships.
Kairos means ‘the right moment,’ when timing, opportunity, and action come together. That’s what we help dealers create.
Rob Braun
Co-founder | F&I Performance
Rob leads the F&I performance work: process, product knowledge, manager development, and the weekly in-store support that keeps the desk consistent.
Ryan Giles
Co-founder | Overdrive & Leadership
Ryan leads the operating system and leadership development work: priorities, accountability, facilitated planning, and coaching the people who lead the store.
The Receipts
Real work. Real numbers.
Let's talk about your store.
Tell us what you want to improve in your dealership. Together, we'll explore where Kairos can help.
Seize the moment. Move the store.
Want to assess your dealership first?
Take the Overdrive Dealer Health Checkup