In their words, in their numbers
Client Stories
What dealers say about the work, and what changed in the store measured in the store's own numbers. Client identities are withheld on the written stories. Figures are available for verification under NDA.
What dealers say
“Working with the Kairos team has been a game-changer for our dealership group. Ryan and his team brought clarity, structure, and accountability through the Overdrive OS framework. We've seen measurable improvements in team performance, employee retention, and overall dealership profitability. If you're a dealer principal serious about scaling your business and building a high-performing leadership team, Kairos is the real deal.”
The receipts
F&I provider conversion / franchise dealer
+$591
back-end gross per vehicle
The same store, the same year, $591 more per car.
A Northeast metro luxury franchise dealer moved its F&I program to Kairos for the 2025 model year. Back-end gross per vehicle retailed rose from $1,686 to $2,277, and product production, not rate, accounted for nearly all of it.
F&I provider conversion / BMW store A of a three-rooftop luxury group
$3,298
F&I gross PVR, group best
Fifty-eight fewer cars. $372K more F&I. Every desk above $3,000.
The flagship BMW rooftop of a Northeast luxury group converted its F&I product panel to Kairos. Retail volume slipped 58 units, and back-end gross rose $372,045 anyway. F&I PVR finished at $3,298, the best figure of the group's three rooftops, and all three finance managers on the desk ended the period above $3,000 per copy.
F&I provider conversion / Mercedes-Benz store C of a three-rooftop luxury group
+7.8 pts
finance penetration
Volume dipped 5%. The desk converted its cash buyers and held every dollar.
The Mercedes-Benz rooftop converted its F&I product panel to Kairos in the same period its retail volume slipped 77 units and its desk absorbed the heaviest roster change in the group. F&I PVR still rose 5.2% to $2,800, because finance penetration jumped nearly eight points and the store wrote 58 more financed contracts on fewer cars.
F&I provider conversion / BMW store B of a three-rooftop luxury group
+$819K
additional F&I gross
A rebuilt desk, and the group's biggest F&I gain.
The second BMW rooftop converted its F&I product panel to Kairos while rebuilding its finance desk from three managers to two. Back-end gross rose $818,912, the largest dollar gain of the three rooftops, on gross per product sold that jumped 22.8%. The new desk lead opened at $3,533 per copy, the highest figure anywhere in the group.
Want numbers like these in your store?
Start with a free Dealer Health Check-up, or email us and we'll talk through your F&I desk.