About Kairos Performance GroupDealership work, led by people who understand the store.
We work with dealer principals, general managers, F&I directors, and emerging leaders on the execution challenges inside their stores.
Who you work with
The co-founders
Rob Braun
Co-founder & CEO
F&I Performance
Rob brings 20 years of automotive experience, including roles as a sales manager, F&I manager, and F&I director. He leads Kairos's F&I performance work, combining firsthand dealership experience with expertise in products, reinsurance structures, and performance analytics. Through hands-on coaching and weekly in-store support, the Kairos team helps dealers build consistent processes, develop capable managers, and improve profitability.
Ryan Giles
Co-founder & Head Coach
Overdrive™ & Leadership
Ryan is a business coach and author who helps leadership teams bring clarity, accountability, and consistent execution to their organizations. He leads Kairos's Overdrive and leadership development work and has authored books and tools for time management, delegation, and processes. Through practical coaching and facilitated planning, the Kairos team helps dealers develop stronger leaders and build businesses that run more effectively.
Our origin
One business. Connected problems. Connected solutions.
Kairos grew out of years of building businesses, coaching leadership teams, and working inside dealerships.
Ryan Giles spent 15 years building an IT company and learned firsthand what a business operating system could do. He became a Certified EOS® Implementer and went on to coach leadership teams across many industries. Along the way, he began to see the gaps.
Operating systems were strong, but often too general. Industries have their own rhythms and their own realities. In automotive, he saw that even great quarterly sessions left a big question: what happens during the other 89 days?
Rob Braun was looking at the same kind of gap from the other side. Working inside dealerships every week, Rob could see the scoreboard. But many F&I problems didn’t start in F&I. The root cause was often leadership, process, people, somewhere else upstream.
When their work came together, those gaps began to close. Overdrive created clarity around the root cause, and Rob’s weekly presence reinforced it between sessions. Strategy and execution stayed connected.
That’s the model Kairos is built on: one business, connected problems, connected solutions. Not heroic effort, but a healthier way to run.
How We Work
Clarity that carries into the work.
Quarterly clarity
Leadership sessions clarify priorities, ownership, scorecards, and the obstacles the team needs to solve next.
Weekly reinforcement
In-store F&I coaching keeps the process, manager development, and live dealership work moving between leadership sessions.
Daily execution
Leaders and managers use shared priorities, playbooks, and measures to run the store with greater consistency.
The Receipts
Real work. Real numbers.
Why Kairos?
The right moment to act.
The ancient Greeks had a word for the right moment: kairos. Not time measured in hours and quarters, but the moment when you sense it’s time to act.
We’ve heard clients say, ‘I wish we had started this sooner.’
Strong leaders don’t move prematurely, but when the facts are clear, they act.
Don’t move before the moment is right, but when it’s right, don’t miss it.