The Front Seat

notes from the drive

Practical thinking on Dealership Leadership, F&I Performance, and running the Overdrive™ Business Operating System.

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Two guides, one assistant, two completely different employees. Before you write off a weak performer, take an honest look at who they report to.

Watch, Do, Teach

The most underrated onboarding framework in existence came from medicine. Watch one, do one, teach one, and almost nobody uses it outside the OR.