notes from the drive
Practical thinking on Dealership Leadership, F&I Performance, and running the Overdrive™ Business Operating System.
Topics
The strongest leadership teams hardly ever talk about one customer. If your manager meeting keeps pulling single deals into the room, here's why.
Hitting the number is not the same as being done. The leaders who last stay grateful for the win and hungry for the next one.
Somewhere along the way, leaders got so worried about being called a micromanager that they quit managing at all.