Every Team Needs Scorers and Playmakers
September 18, 2026/leadership
Role confusion stalls dealership teams. Here's how Scorers and Playmakers work, and what leaders should do so both roles win.
The Front Seat
notes from the drive
Practical thinking on Dealership Leadership, F&I Performance, and running the Overdrive™ Business Operating System.
Topics
More topics
Skill Gap or Will Problem
September 7, 2026/leadership
Most performance problems are a skill gap or a will problem. One needs coaching. The other needs a decision. Here's how to tell them apart.
Watch, Do, Teach
September 6, 2026/leadership
The most underrated onboarding framework in existence came from medicine. Watch one, do one, teach one, and almost nobody uses it outside the OR.