The Front Seat

notes from the drive

Practical thinking on Dealership Leadership, F&I Performance, and running the Overdrive™ Business Operating System.

Topics

The Cash Buyer You Never Asked

September 14, 2026/F&I Performance

A Mercedes-Benz rooftop lost 77 units and rebuilt its desk from three managers to five, and still raised F&I PVR. The lever was finance penetration, not product.